Terms of Service for Happy Puppy Academy

Effective Date: November 10, 2025 Last Updated: November 10, 2025

These Terms of Service (“Terms”) govern your access to and use of the website www.happypuppyacademy.com (the “Site”), mobile applications, online courses, downloadable materials, live coaching, community forums, and any other services provided by Happy Puppy Academy (collectively, the “Services”).

Happy Puppy Academy (“we,” “us,” “our”) is operated by AES Corp, a Florida company with its principal place of business at Delray Beach, FL

By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.

1. Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction to use the Services. By using the Services, you represent that you meet this requirement.

Parents or legal guardians may use the Services on behalf of minors, but remain fully responsible for compliance with these Terms.

2. Account Registration

  • You may need to create an account to access certain features (e.g., courses, forums).

  • You agree to provide accurate, current, and complete information during registration.

  • You are responsible for maintaining the confidentiality of your password and for all activities under your account.

  • Notify us immediately of any unauthorized use at happypuppyguide@gmail.com.

We reserve the right to suspend or terminate accounts for any reason, including violation of these Terms.

3. Purchases & Payments

a. Fees

  • Some Services require payment (e.g., course enrollment, premium memberships).

  • All fees are in USD and are non-refundable except as stated in Section 4 (Refunds).

b. Payment Processing

  • Payments are processed via Stripe or other PCI-DSS compliant providers.

  • You authorize us to charge your chosen payment method for all purchases.

  • You are responsible for any taxes, duties, or fees imposed by your jurisdiction.

c. Subscription Plans (if applicable)

  • Subscriptions auto-renew unless canceled at least 48 hours before the renewal date.

  • You may cancel anytime via your account settings or by emailing happypuppyguide@gmail.com.

  • No prorated refunds for partial months.

4. Refund Policy

  • Digital Products & Online Courses: No refunds after access is granted (e.g., course videos viewed, materials downloaded).

  • Live Coaching: Refundable only if canceled 72 hours before the scheduled session.

  • Subscriptions: No refunds for the current billing cycle.

  • Exceptions: We may offer refunds at our sole discretion (e.g., technical failure preventing access).

All refund requests must be submitted in writing to happypuppyguide@gmail.com within 7 days of purchase.

5. License & Intellectual Property

a. Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for personal, non-commercial use only.

b. Ownership

All content (text, videos, graphics, logos, software, course materials, etc.) is owned by Happy Puppy Academy or its licensors and protected by U.S. and international copyright, trademark, and other laws.

c. Prohibited Actions

You may not:

  • Copy, modify, distribute, sell, or lease any part of the Services.

  • Reverse engineer, decompile, or extract source code.

  • Share login credentials or course access with others.

  • Use content to train AI models or for competitive purposes.

  • Remove or alter copyright notices.

Violations may result in immediate termination of access and legal action.

6. User Content

a. Your Content

You may upload content (e.g., puppy photos, forum posts, training logs). You retain ownership but grant us a worldwide, royalty-free, perpetual, irrevocable license to use, display, modify, and distribute it for:

  • Providing the Services.

  • Marketing and promotion (with your consent for identifiable content).

  • Improving our platform.

b. Community Guidelines

You agree not to post content that is:

  • Harmful, abusive, harassing, or discriminatory.

  • Illegal, fraudulent, or promotes dangerous behavior.

  • Infringing on third-party rights.

  • Spam, viruses, or malware.

We may remove any content and suspend accounts for violations without notice.

7. Dog Training Disclaimer (Incorporated by Reference)

All users must read and agree to our Dog Training & Behavior Disclaimer (available on the Site and provided during onboarding). By using the Services, you acknowledge:

  • You are solely responsible for your dog’s behavior and safety.

  • We do not guarantee results and are not liable for injury, damage, or behavioral issues.

  • You will consult a veterinarian or certified professional for serious issues.

8. Prohibited Conduct

You agree not to:

  • Use the Services for illegal purposes.

  • Interfere with site functionality (e.g., DDoS, scraping).

  • Impersonate others or provide false information.

  • Harass or threaten users or staff.

  • Promote competing dog training services.

9. Termination

  • By You: Close your account anytime via settings.

  • By Us: We may suspend or terminate access immediately for:

    • Violation of these Terms.

    • Non-payment.

    • Suspicion of fraud or abuse.

    • At our sole discretion (with or without notice).

Upon termination, your license ends, and you must cease using the Services. Paid fees remain non-refundable.

10. Disclaimer of Warranties

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • MERCHANTABILITY

  • FITNESS FOR A PARTICULAR PURPOSE

  • NON-INFRINGEMENT

  • ACCURACY OR COMPLETENESS OF CONTENT

  • AVAILABILITY OR ERROR-FREE OPERATION

We do not warrant that:

  • Training methods will work for your dog.

  • The Site will be secure or uninterrupted.

  • Defects will be corrected.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES (including lost profits, data, or dog-related injuries), EVEN IF ADVISED OF THE POSSIBILITY.

  • OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRIOR TO THE CLAIM.

  • THIS APPLIES REGARDLESS OF LEGAL THEORY (contract, tort, etc.).

Some jurisdictions do not allow limitation of liability — in such cases, our liability is limited to the fullest extent permitted.

12. Indemnification

You agree to defend, indemnify, and hold harmless Happy Puppy Academy, its officers, employees, and agents from any claims, damages, losses, or expenses (including attorneys’ fees) arising from:

  • Your use of the Services.

  • Your violation of these Terms.

  • Your dog’s behavior or any injury/damage caused.

  • Your user content.

13. Governing Law & Dispute Resolution

  • Governing Law: California, USA (without regard to conflict of laws).

  • Arbitration: Any dispute shall be resolved by binding arbitration in Delray Beach, FL under the American Arbitration Association (AAA) rules.

    • No class actions.

    • You waive jury trial rights.

    • Arbitration fees shared equally (unless you prevail, then we reimburse).

  • Exceptions: Small claims court or injunctive relief for IP violations.

  • Time Limit: Claims must be filed within 1 year of the event.

14. Third-Party Links & Services

The Site may contain links to third-party websites (e.g., YouTube, Instagram). We are not responsible for their content, privacy, or practices.

15. Force Majeure

We are not liable for delays or failures due to events beyond our control (e.g., natural disasters, pandemics, internet outages).

16. Changes to Terms

We may update these Terms at any time. Changes will be posted with a new “Last Updated” date.
Material changes will be notified via email or Site banner.
Continued use after changes constitutes acceptance.

17. Miscellaneous

  • Entire Agreement: These Terms, the Privacy Policy, and Disclaimer constitute the full agreement.

  • Severability: If any provision is invalid, the rest remains enforceable.

  • No Waiver: Failure to enforce a right does not waive it.

  • Assignment: We may assign these Terms; you may not without consent.

  • Survival: Sections 5, 7, 10–13, 17 survive termination.

Contact Us

Happy Puppy Academy
Email: happypuppyguide@gmail.com